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Use of Personal Information

You can browse GOSTRIDE without creating an account. However, certain actions, such as placing an order, subscribing to newsletters, or contacting us through our forms, may require you to provide personal information.

When you create an account, place an order, or interact with our services, we may collect the following:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party providers)

This information is used to:

  • Process and ship your orders

  • Communicate with you regarding your order or inquiries

  • Improve our products and website experience

  • Offer customer support

  • Send promotional or order-related updates (only if you opt in)

  • Comply with legal obligations

 

We may also notify you of changes to our Terms, Policies, or services.

Non-Personal Identifiable Information

We may collect anonymous, aggregated data such as:

  • Pages visited

  • Time spent on the site

  • Referring websites

  • General location data (city, region)

This statistical data helps us understand usage patterns and improve site performance, but it does not personally identify you.

Cookies & Shared Objects

We use cookies and similar technologies to enhance your shopping experience. These cookies help us:

  • Remember your preferences

  • Track website traffic and performance

  • Provide relevant product recommendations

You can control cookie settings through your browser, but disabling cookies may affect certain features of our website.

User Data Deletion

Overview
GOSTRIDE is committed to protecting the privacy and security of our users. Below is our procedure for handling data deletion requests from our website and e-commerce platform.

How to Request Data Deletion
If you wish to delete your personal data, please email us at gostrideclothing@gmail.com with the subject line: User Data Deletion Request. Include your full name, email ID used on our site, and any relevant order details for verification.

Processing the Request
We will verify your identity and process valid requests within 5 business days. You will receive confirmation once your data is deleted from our active systems.

Exceptions
Some data may need to be retained temporarily due to:

  • Legal obligations

  • Fraud prevention

  • Accounting or tax compliance
    You will be informed if your request falls under these exceptions.

 

Order-Related Data

For customers who placed orders, transactional data may be retained for up to 7 years as per tax and regulatory laws, though personal identifiers will be anonymized wherever possible.

 

Data Backup

Backups are securely maintained for disaster recovery and security purposes. Deleted data may exist in encrypted backups for a limited period and will be automatically overwritten.

 

Policy Updates

GOSTRIDE  may update this Data Deletion Policy section without prior notice. Any changes will be communicated on our website.

Privacy Policy

GOSTRIDE respects every user of our service and is committed to protecting your privacy when you use our online store. Your trust is very important to us, and we work hard to earn and maintain it. We will never rent or sell your personal information to any third party, and we do not send spam. This Privacy Policy describes the information that we collect from you, how we collect this information, and how we use it.

GOSTRIDE reserves the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the website. Your continued use of our services after such changes will indicate your acceptance of the revised policy. If you have any questions or concerns regarding this Privacy Policy, please contact us.

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